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Answers to the questions we hear most, and direct links if you need something we haven't answered here.

Frequently asked questions

Yes. The core app, on-device speech to text and text cleanup, has no cost, no trial period, and no feature limit. If you connect a cloud AI provider, you pay that provider directly, not us.

No. Arc Flow has no login and no account system of any kind.

Yes, in on-device mode, once your chosen model has been downloaded once.

In on-device mode, nothing is saved except the final text, and the audio itself is never written to disk. In cloud mode, your audio goes directly to the provider you picked, governed by their policy, not ours. See the full privacy policy for details.

It can, and does, right out of the box with on-device mode as the default. The question exists so that if you ever do want cloud-level accuracy or speed, that's a decision you make on purpose, not something that happens silently in the background.

Windows today. Other platforms are a future goal, not a current feature, so please don't take a roadmap wish as a promise.

Through Help inside the app, or through our public GitHub repository's issue tracker, linked below.